GOAL: We want them to try the gluten free plan and we want to exceed their expectations by giving them a full four weeks to try it, even if their current trial membership expired.


If they are a TRIAL member,

  • Go to http://5dollarmealplan.com/wp-admin/admin.php?page=manage_members
  • Search for the user by email 
  • Click on the email address to load up their user account 
  • Click on Access Rights in the menu above 
  • On the Membership drop down, select GF Meal Plan Membership (4-Week Trial) and click Change Membership 
  • Confirm the prompts (2)
  • Respond with - "Thank you for being interested in the gluten free plan, I'm changed your trial membership to the gluten free plan and set it so you have a full four-weeks with the trial again so you have the full experience. Thank you!" 

If they are a PAYING member,

  • Explain that they need to check out with the GF meal plan membership and direct them to the upgrade page:

  • "Hi - since you're already a paying member, you'll need to check out again with a gluten free meal plan membership. Please go to http://5dollarmealplan.com/upgrade-gf-membership/ and check out as you did before, you will be credited the remainder of your current membership."